Jenn Yip
Great Results – Senga Learning & Development

Great Results – Senga Learning & Development

The management of great teams that accomplish great results is so invisible, teams believe they didn’t have or need a manager. The manager ensured that things that interfered with the performance of his or her team, did NOT happen. The team performed well because of the things that could undermine their work, did not happen.

The makings of a good team are those who can lead themselves and thrive in an environment with a manager who is present but not overbearing. Teams succeed if their managers support and motivate them, not undermine their ability to perform. There are three important roles that managers play in a team setting that acts as a formula for warranted success.


The manager seems invisible

Teams succeed when managers successfully assemble them and thrive together as a group. A real manager knows how to assemble a high performing team based on strengths and the right mix of personalities. Managers need to build teams based on trust and not have their decisions undermine their choices.  Teams who have the same goal in mind are ones that succeed and accomplish remarkable results. These efforts by the manager should go unnoticed by their teams, to the point where the team can feel success on their own. As each team member has their own roles and responsibilities, it is the manager’s job to ensure that there is clarity in these roles and confirm that the team is on track. Good managers guide their team success without being directly hands on with the day-to-day activities on project.

The right tools are in place

A good manager equips his or her team with all the resources and tools for them to succeed. It is crucial for managers to keep their team on track and ensure their time is effectively used for project completion. Ideally, managers should be putting together a roadmap for project completion and that their team is well on their way to meeting their deadline. The flexibility to change timelines due to unforeseen circumstances are also signs of an effective leader. Good managers must be able to makes necessary adjustment to project timelines based on their team’s performance.

The manager prevents interferences

In any project setting, there are always roadblocks and interferences that occur. An effective manager can foresee circumstances that can undermine work – and take measures to avoid it. For example, if a project needs to undergo multiple rounds of revisions or be reviewed by multiple stakeholders, a good manager will account for this in the project timeline. They also plan accordingly timely feedback and allow the team enough time to make any necessary adjustments.

Overall, teams perform well when they have a supportive manager who ensures they are set up for success. Managers don’t need to be and shouldn’t be involved in the day-to-day work, but understand when they need to step in. They also know how to account for any unforeseen circumstances by efficiently planning out the project timeline.

A Message from Senga Learning & Development

The Senga Management Fundamentals Program is delivered to organizations with multiple sites and a dispersed management structure.  The program enables managers from throughout your organization to learn together, building management skills, relationships and a coaching practice.  — more information at

Jennifer is a marketing professional who uses writing as her creative outlet. She excels by utilizing creative strategies to maximize market growth, while enhancing brand awareness.


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